Terms and Conditions

IMPORTANT CUSTOMER NOTICE

Please note the following before purchasing any item:

• It is your responsibility as a customer to ensure that any item purchased will fit into your property. A cash refund WILL NOT be made if the item does not fit into your property. Delivery charges WILL NOT be refunded for items that cannot be delivered due to inadequate space or insufficient access.

Exchanges may be possible, however you will be liable for a further delivery charge.

• Refunds are at the discretion of BCFS and will be by vouchers only, to be used at any of BCFS’ showrooms.
• We do not make cash refunds.
• To secure any item, the minimum deposit required is £20.00. Deposits are non-refundable. Items must be paid in full within 4 days after deposit, or items will be resold and had any deposit paid will be lost.

WHITE GOODS

• All white goods (washers, washer/dryers, cookers, fridges, fridge/freezers, freezers and dryers) will come with a 6 month warranty from the date of delivery. The Appliance will be repaired, if economically viable, or replaced with a similar item.

The warranty will cover all parts and labour EXCLUDING following:

• Damage caused by misuse of appliance by customer.
• Non fault with appliance (e.g. Water supply not connected and/or drainage pipe fitted incorrectly).
• (A call out charge will be applicable in the above circumstances)
• Please note that the warranty becomes null and void if the item is not delivered by BCFS.

Thank you for your co-operation BCFS Management.